Episode 34: Your Google Reviews Are Now Being Read By AI, Every Single Word

This week Kyle breaks down Google's biggest update to Google Maps in over a decade. A new feature called "Ask Maps" lets patients have a full AI conversation inside Google Maps instead of scrolling through a list of results. Instead of typing "dentist near me," patients can now ask things like "find me a gentle dentist near me that's good with nervous patients and has Saturday hours." The AI then scans your Google Business Profile, reads through your actual review text (not just your star rating) and comes back with a personalized recommendation. Kyle covers why generic five-star reviews are now worthless, how to change the way you ask patients for reviews so AI has something to work with and what needs to be on your Google Business Profile for the AI to even consider recommending you. This is live now in the U.S. on iPhone and Android with desktop coming soon.