Episode 35: The Average Dentist Now Keeps Just 4 Out Of 10 Patients, Here's Why

This week Kyle steps away from AI news to talk about a problem most dental practices are completely overlooking: patient retention. According to the Journal of the American Dental Association, the average practice retains just 41% of patients beyond their first visit. That means 6 out of every 10 new patients never come back. Kyle breaks down why this keeps happening, from missed scheduling opportunities to inconsistent follow-ups to front desk hand-off breakdowns. He covers what the highest-retention practices are doing differently and why fixing your retention system might be the single most profitable move you make this year. No new technology required. Just a consistent system that most practices don't have. Think of it like a Michelin-starred restaurant: front of the house, back of the house and the middle that makes it all work.