Episode 36 - Elevating the Patient Experience

from Dental Unfiltered · host Matthew Brown

Join Matt Brown and Dr. Andrew Vallo this week, as they unveil the secrets to elevating patient experience. Inspired by the legendary Ritz-Carlton, they reveal dynamic strategies like written systems, role-playing, and facility audits that transform dental practices. Uncover the art of swift issue resolution, powerful apologies, and innovative solutions for a patient-centric approach to dental care.

Episode metadata supplied by the publisher feed · Published Aug 21, 2024

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Episode 36 - Elevating the Patient Experience

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This episode is 37 minutes long.

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This episode was published on August 21, 2024.

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