Episode 36. How to use mobile as a channel to personalise the customer experience.(feat. Praveen Kanyadi)

Interview with Praveen Kanyadi, Co- Founder and VP of Products, SpotCues. Their mobile communication platform help industries like retail and hospitality to leverage mobile as a channel to engage the guest and personalise their experience. We are 8000km apart and have a blast of a conversation in this show. Praveen shares his views on hospitality trends for mobile. He also shares, what is true but almost no one agree with him on. Also a revelation about Gourmet food vs Street food. --- Send in a voice message: https://anchor.fm/sam-erik-hotel-mentor/message