Episode 371 - Conscious Inclusion with Catherine Garrod

Catherine Garrod led Sky to become the most inclusive employer in the UK. Her message is clear: if you're not consciously including everyone, you're unconsciously excluding someone. And the rewards of conscious inclusion are extraordinary, from employee and customer satisfaction to future-proofing organizations in our ever-evolving world. When it came to publishing her book, Catherine was determined to walk her talk, ensuring both language and design were as accessible as possible. She also reveals how she managed the delicate dance between perfectionism and deadlines, and learned how important it is an author to keep your sights on the reader and the difference you want to make.