Episode 39: Banking Isn't Transactional — It's Emotional

Financial health is about your money. Financial well-being, however, is about your emotional relationship with money. People are emotional beings. Sometimes our financial well-being matters more than our financial health. In this episode, I interview Jennifer Robison, Senior Editor at Gallup, and Anson Vuong, Managing Partner at Gallup, about focusing on financial well-being. What we talked about: The emotional economy 3 things that people want to feel after a banking transaction Positioning yourself as a trusted advisor in a relationship