Episode 39: Google Just Changed The Rules On Reviews, Tons Of Dentists Are About to Lose Theirs

This week Kyle breaks down Google's April 17 review policy update that most dentists haven't heard about yet. Two new rules were added under Google's Rating Manipulation section: no more directing staff to hit review quotas and no more asking patients to mention employees by name. Those monthly review contests and "mention your hygienist" scripts are now explicit violations. Kyle explains what Google changed, why businesses are already losing reviews in bulk, what you can still do to generate reviews without breaking the rules and the one action item every practice needs to handle before Google handles it for them.