Episode 39: How Nationwide’s intranet went from caterpillar to butterfly

Within the space of three years, Nationwide climbed from near the bottom of Digital Workplace Group’s benchmarking tables to almost top. In this episode, Paul Miller talks to Jon Simons, Digital Channels Senior Manager at Nationwide, about how the team achieved such a radical result, and how DWG Benchmarking and Membership helped the organization go from caterpillar, through cocoon, to butterfly. Show notes, links and resources for this episode: Blog post series by Shimrit Janes:From caterpillar to butterfly: How Nationwide made the case for intranet transformation: https://digitalworkplacegroup.com/2018/11/07/from-caterpillar-to-butterfly-how-nationwide-made-the-case-for-intranet-transformationInside the cocoon: How Nationwide ran a tightly focused intranet transformation project: https://digitalworkplacegroup.com/2018/11/28/inside-the-cocoon-how-nationwide-ran-a-tightly-focused-intranet-transformation-projectAnd so, a butterfly: How Nationwide set themselves up for a sustainable intranet transformation: https://digitalworkplacegroup.com/2018/12/12/and-so-a-butterfly-how-nationwide-set-themselves-up-for-a-sustainable-intranet-transformation Hosted on Acast. See acast.com/privacy for more information.