Episode 39: The messy journey to finding your niche episode artwork

EPISODE · May 20, 2026 · 33 MIN

Episode 39: The messy journey to finding your niche

from The Business of Stories with Susan Payton

One thing I’ve noticed, after years of working with business owners on their messaging and storytelling, is that very few people find clarity in a straight line.Most people don’t wake up one morning with a perfectly polished niche, a crystal-clear message and a business that suddenly makes complete sense.Often, it’s a messy journey full of pivots, doubts and false starts.In this honest conversation, Susan sits down with her client Lema Wiffen to explore the twists and turns of refining your niche, understanding your value, raising your prices, and unpacking the stories that reveal who your ideal client really is. You’ll discover:Why clarity in business is often an iterative process - not a lightning-bolt momentWhy charging based on time instead of transformation can keep you playing smallThe hidden emotional stories many business owners carry around pricing, visibility, and self-worthWhat it feels like when your messaging sounds right on paper - but still feels somehow misalignedWhy the clients who energise you hold important clues about the work you’re truly meant to doHow understanding the emotional thread beneath your clients’ struggles can change everything about your content and positioning.This episode is a powerful reminder that clarity rarely arrives all at once. It’s something you uncover layer by layer, through reflection, honesty, and a willingness to keep listening to yourself.If you have a question you would love Susan to answer on the show, please email it (in writing) to [email protected] out The Story Source here Storytelling Mastery here Download my Be The Guide Masterclass hereDownload a free copy of The Business of Stories hereAbout your host Susan Payton:When Susan told her ‘ordinary’ story to 1,500 business owners back in 2015, the response from people who resonated with it and felt connected to her as a result of hearing it, blew her away!In fact, that moment completely changed her business - and her life.Susan has since worked with entrepreneurs all over the world, written the international bestselling book, The Business of Stories, hosted the podcast of the same name, and become a leading authority on how to use storytelling to stand out in your industry.Thousands have used her simple framework to share their message with impact, attract ideal clients and grow their business.Susan has also spoken on stages from Brighton to Barcelona, guested on panels and podcasts and run numerous masterclasses, guest expert sessions and workshops, both online and in person.In a world where it’s getting harder and harder to be heard above the noise, Susan is passionate about showing business owners how to clearly articulate their value and speak to the right people, at the right time, with a simple message and a great story.See my bio here And my speaker page hereConnect with Susan:Email: [email protected]: https://www.linkedin.com/in/susanpaytonuk/Facebook: https://www.facebook.com/SusanPaytonUK/Instagram: https://www.instagram.com/thebusinessofstories/Produced by Winter Audio.Mentioned in this episode:Free storytelling masterclass I’m running a free 60-minute storytelling masterclass on Friday 18th September at 12 noon UK time. We'll start in a thrift shop in New York. We'll talk about James Bond. You'll see that you have SO many stories you could be sharing in your business, how to break them down into short, easy to share stories ... and we'll work on one of them on the call. To join me, simply: 1. Register at thebusinessofstories.com/freemasterclass 2. Look out for the zoom link you’ll get sent, and 3. Put Friday 18th September at 12 noon in your diary I’ll see you there.

Episode metadata supplied by the publisher feed · Published May 20, 2026

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Episode 39: The messy journey to finding your niche

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