Episode 4-AADOM Radio-Are You Integrated?-Cheryl Donahue

AADOM Radio & Merchant Advocate are Excited to Present- Cheryl Donahue Are you integrated? Utilizing integrated merchant services to increase case acceptance, handle A/R, and make more money! 99% of practice management software integrates into at least two integrated patient credit card payment solutions. If your software is not integrated with a payment solution, or if it’s not integrated with the best payment solution, you are missing out on some amazing features and benefits. Let's learn about some features and benefits to shrink our outstanding A/R, provide payment options for your patients, digitize any form to save paper, reduce patient checkin in time and increase case acceptance. Learning Objectives Why integration of patient payments into your practice management software creates amazing efficiencies. How to digitize any of your paper forms including disclosure and consent. Provide convenient methods of payment for your patients including payment on your practice website to shrink outstanding A/R. Save patient's credit card information securely to ensure the practice is paid in a timely manner. Mobile payment options and how this feature can increase case acceptance More About Cheryl: Cheryl Donahue is the Director of New Business at Merchant Advocate. She has 20 years of experience in the merchant services industry with the last seven years focused almost exclusively on dental practices. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Compliance, Merchant Agreement Contract Negotiations, Rate and Fee Expense Reduction and Software and Equipment Integration for Practice Management Software. Cheryl is well versed in and has given CE lectures on the following topics: • Payment Card Industry (PCI) and HIPAA Security Rule Compliance Overlap • How PCI requirements provide a litmus test for your IT Firm • E.M.V. (chip credit card) requirements and your liability • Necessary and unnecessary credit card equipment upgrades • Decoding your monthly merchant services statement During her time with Merchant Advocate she has supported the American Association of Dental Office Management as both a client and an AADOM Spotlight Product, has co-written several articles on topics as varied as embezzlement and HIPAA Security Rule Compliance and has worked with dental management consultants and IT firms to support their dental practice clients. She is a proud member of Academy of Dental Management Consultants and an alumni of University of Colorado, Boulder. Cheryl lives in Erie Colorado with her 10 year od son, Parker and her chihuahua, GB.