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Episode 4 - Getting close to your customers episode artwork

Nov 16, 2015 10 min

Episode 4 - Getting close to your customers

from FT Start-Up Stories

James Watt found the secret of success was building a community of fans for his craft beer. They have provided investment, ideas and even helped find locations for his expanding network of bars.Picture credit: Rosie Hallam

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Episode 4 - Getting close to your customers

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This episode is 10 minutes long.

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This episode was published on November 16, 2015.

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