Episode 4: Learning Together; Turning Investigations Into Improvement

In this episode of The MAMA Podcast, Heidi Eldridge (Founder & CEO of MAMA Academy) is joined by Amanda Clifton, registered nurse, midwife and maternity governance specialist, and Parbeen Alamgir, Partner and Birth Injury Specialist Solicitor at Fletchers, to explore how learning from investigations can improve outcomes for women, babies and families.Together, they discuss the recurring themes that continue to emerge in maternity investigations, including missed escalation, women not being listened to, consent and communication challenges, and the impact of systemic pressures on staff. The conversation also looks at how learning can be embedded into practice, from improving documentation and training to strengthening governance processes and supporting staff following adverse outcomes.The episode covers:Common themes identified in maternity investigations and birth injury casesThe importance of listening to women and acting on concernsEscalation challenges and delays in assessment or interventionThe impact of staffing pressures, training gaps and system constraintsHow investigations translate into learning and changes in practiceSupporting staff and families following adverse outcomesThe role of governance, documentation and multidisciplinary learningEmpowering women and families to advocate for their careThis episode is part of The MAMA Podcast’s healthcare professional series, proudly sponsored by Fletchers Solicitors.