Episode 4: People Are the Problem

We sat down with Dan Brown to talk about the joy and pain of facilitation, issues with various types of maps, and why designers have to get comfortable talking to people. Dan is a titan of Information Architecture, co-founder of EightShapes, and the author of several useful books and tools for doing better design work. Apologies to Boston.----more---- EPISODE LINKSDan BrownEightShapesTwitterMedium Dan’s cardsInformation Architecture LensesTwitterMedium Dan’s bookPractical Design Discovery California Three States Initiativeballotpedia.org #unicorn VansThey're real IA Summitiasummit.org Jared SpoolWikipediaCenter CentreMedium This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit voiceofdesign.substack.com