Episode 4 - The Reality Check on Operational AI

In this conversation, Vicki discusses the importance of operational excellence in 2025 and how AI can enhance business processes. She emphasizes the need for foundational practices before integrating AI, the challenges businesses face in adopting AI, and the balance between automation and human involvement. Vicki also provides practical advice for founders on implementing AI and highlights future trends in operational AI that could be game-changing.TakeawaysOperational excellence is foundational before adding AI.AI can speed up processes but requires proper oversight.Many teams underestimate AI's capabilities due to lack of training.Investing in training for AI usage is crucial for businesses.Start small with AI implementation and experiment.AI can empower employees by taking over repetitive tasks.Founders should stay curious and experiment with AI tools.The competitive landscape is shifting towards AI adoption.Understanding AI's limitations is as important as its capabilities.Each business should identify unique processes to automate.Jamal Hirani https://www.linkedin.com/in/jamalhirani/https://propeligent.com/Vicki Iverson - https://www.linkedin.com/in/vickiiverson/https://www.iversoft.ca/