EPISODE · Oct 9, 2025 · 21 MIN
Episode 416 Hospitality From the Happiest Place on Earth
from The Daily LEAD · host Brad Otto
As churches prepare for a season filled with guests and new faces during the fall and holidays, there’s no better time to revisit how we welcome people. In this episode, we explore lessons from Disney’s Be Our Guest: Perfecting the Art of Customer Service, uncovering how Disney’s legendary culture of hospitality can transform the way churches greet, engage, and retain guests. From intentional environments to empowering volunteers, discover how the principles that make Disney “the happiest place on earth” can also make your church the most welcoming place in your community.
What this episode covers
As churches prepare for a season filled with guests and new faces during the fall and holidays, there’s no better time to revisit how we welcome people. In this episode, we explore lessons from Disney’s Be Our Guest: Perfecting the Art of Customer Service, uncovering how Disney’s legendary culture of hospitality can transform the way churches greet, engage, and retain guests. From intentional environments to empowering volunteers, discover how the principles that make Disney “the happiest pla...
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Episode 416 Hospitality From the Happiest Place on Earth
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