Episode 43: Transformational, Not Transactional

What this episode covers

Erick and Rich discuss what ConnectWise buying Axcient and SkyKick says about the future of managed services suites and techniques for optimizing service delivery. Then in a two-part interview segment they’re joined first by Corey Kirkendoll of 5K Technical Services and Brian Weiss of ITECH Solutions for a look at how two leading-edge MSPs are incorporating AI into their client service roster. And finally, one last thing: The nightmare every parent who brings a four-year-old to a museum full of priceless artifacts dreads. Discussed in this episode:ConnectWise Accelerates Next Generation of Data Protection and Cybersecurity for MSPs with Acquisitions of Axcient and SkyKick5K Technical ServicesITECH SolutionsThe ancient jar smashed by a 4-year-old is back on display at an Israeli museum after repair

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Frequently Asked Questions

How long is this episode of MSP Chat?

This episode is 1 hour and 32 minutes long.

When was this MSP Chat episode published?

This episode was published on September 27, 2024.

What is this episode about?

Erick and Rich discuss what ConnectWise buying Axcient and SkyKick says about the future of managed services suites and techniques for optimizing service delivery. Then in a two-part interview segment they’re joined first by Corey Kirkendoll of 5K...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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