Episode #44 - Demystifying Customer Service with Faye Horton

Ever wondered what the secret formula is for great customer service? We've got you! In this presentation, you will learn Faye Horton's CHAT customer service method. The CHAT system is the process by which you develop a strong relationship with your cleaning clients by providing excellent customer service. Begin using this system once you have identified your target cleaning clients and the neighborhoods you will be working in. Faye Horton is the Owner of N H Horton Cleaning, a janitorial and residential cleaning company and Founder of The Cleaning Business Professional, a business established to help others start and grow cleaning businesses throughout the United States. This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & only online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com