Episode 44 - When Is It Ok To Say No To Clients

In this episode, Lisa and Kirsty share practical advice on establishing firm boundaries, handling difficult client situations, and protecting your mental health as a VA. If you’ve ever struggled to say no, this conversation will empower you to set clear limits and value your work appropriately.Key Topics:✅ The importance of setting boundaries early and putting them in your contracts✅ How to communicate limits on working hours, weekends, and out-of-office times✅ Strategies for handling scope creep and scope management✅ Why negotiating rates can be harmful and how to maintain your worth✅ The significance of clear proposals and signed contracts to enforce boundaries✅ How to deal with clients who push for extra work or late requests✅ Tips on charging premium prices for ad hoc or urgent work✅ The benefits of working within packages versus hourly rates✅ Moving from solo VA work to agency models for more stability✅ Protecting your energy and mental health by saying no to work that causes stressResources & Links:More Than VA Workshop: Hiring and Managing Virtual Assistants: https://morethanava.org/hiring-associates-pageJoin the FREE VA Vault: https://morethanava.org/eventsRemember, saying no is a mark of confidence and professionalism. Protect your energy and your business.