Episode 45: Part 12 of the 12 point philosophy: “All is to be learnt in the action”

PART 12 today Start from a question/ problem, not from an answer or half answer. Most problems are unique, requiring new knowledge, they cannot be optimally solved with old knowledge The main task for an organisation is to continuously grow it’s problem solving capacity (being able to solve more problems, more optimally, with more real cooperation) The best solutions “emerge” in a process, they cannot be known/ controlled in advance, they are the ones that eventually resist criticism better than their alternatives Knowledge cannot be poured into people, they need to work themselves on understanding it, through own ideas and criticism (and you “staying in the question”) A good solution to a business problem needs to be a “hard to vary” explanation The solution (explanation) you build is never infallible, can not be justified but only (continuously) error-corrected Engagement is primarily driven by being able to solve relevant problems, with enough of your own input in the solution Solving a relevant problem together can (and should) tie people more strongly together than their shared place in the organization Real cooperation is seen in the solution that people develop: everyone (i) contributes beyond their role (both to the what/ how/ why of the solution) and (ii) acts to align to it A good solution doesn’t break down classically into its organisational parts. A good solution makes it hard to guess who contributed what to it (by the look of it) Knowledge creation/ engagement/ cooperation … all develop optimally in a specific process of “learning in the action”. The process has 5 key drivers for the learning: real communication, transparency, autonomy, flow and group flow For feedback/ comments/ criticism: reach out to me at [email protected] Thanks for listening !