Episode 45: The New Normal

We're back to our regularly-scheduled programming even if things are not back to their regular schedule. Today on the podcast, Renew Missouri General Counsel Tim Optiz and I talk about how utilities and regulators have handled the COVID-19 crisis and how that will affect policies and procedures moving forward. We talk about disconnections, bill collections, and how those matters get passed onto other customers. Sometimes. But we also talk about how social distancing and lockdown orders affect energy efficiency efforts.