Episode 450 - With Robert Gluck

Robert Gluck joins me this week to discuss the rise of soccer in the United States, our time working together at the American Diabetes Association, his role as a Human Factors Engineer within the Veterans Health Administration, and the importance of proper user-centered design in health care. You can connect with Robert on LinkedIn at linkedin.com/in/robertlgluck. We talked a lot about user-centered design, if you want more visit nngroup.com and uie.com. Run Time - 37:56 Send your feedback to [email protected].