Episode 46: Developing the Next Generation of Leaders

We can't be fearful about pouring into our people. When our team members succeed, that means we were successful. In this episode, I interview Christian Elisabeth Hartley, Branch Manager at Keesler Federal Credit Union, about developing the next generation of leaders. What we talked about: Hiring with long-term intention Team member experience directly affects member experience 4 strategies for teaching and grooming new leaders Techniques that Christian implements to turn everyone into a manager Check out these resources we mentioned: Stop Living on Autopilot by Antonio Neves The WELL Acronym from Ep. # of Digital Growth Stay in touch with Banking on Experience by listening on Apple Podcasts, Spotify, or our website. Listening on a desktop & can't see the links? Just search for Banking on Experience in your favorite podcast player.