Episode 47 - Maintenance Work as a Flight to Safety - A Manager's Perspective

Isaac and Jeffrey discuss the flight to maintenance work as a safety option from the manager's perspective. They explore different perspectives on maintenance work and the value of taking on such work. They emphasize the importance of understanding the reality of the system and approaching maintenance work as an opportunity to solve real problems. They also discuss the role of accountability and changing the culture around maintenance work. The episode concludes with a discussion on the impact of not addressing maintenance work and the benefits of going slow to go fast.