Episode 49: From Dishwasher to Icon – Rick Ueno on Hospitality Leadership & the Independent Hotel Show Miami

In this exciting episode, Cody sits down with Rick Ueno, the legendary General Manager of W South Beach, to talk all things hospitality, leadership, and the upcoming Independent Hotel Show Miami happening September 17–18 at the Miami Beach Convention Center.🎧 Listen in as Rick shares:His incredible 39-year journey from dishwasher at The Westin Seattle to GM of one of Miami’s most iconic hotelsWhy he believes the Independent Hotel Show is a must-attend event for anyone serious about boutique and independent hospitalityWhat it means to serve on the IHS Advisory Board and shape the future of the industryWhy cultivating a culture of service, style, and sincerity is what sets truly great hotels apart🏨 About Rick Ueno Rick is the definition of a hospitality veteran. He:Got his start as a dishwasherSpent 30 years with Westin Hotels & ResortsNow leads the iconic W South Beach as GMIs a passionate advocate for hotel teams, guest experience, and the evolving world of independent hospitality🎟 Why You Should Attend Independent Hotel Show Miami Rick and Cody dive deep into:What makes IHS Miami so special: energy, connections, educationThe value of networking with like-minded hoteliers, designers, and vendorsWhy independent hoteliers need to show up, speak up, and stand out🗓️ Register Now: Independent Hotel Show Miami – Sept 17–18 🎁 (Special listener discount code announced during the episode!)Key Takeaways: ✅ Every hospitality leader has a story—Rick’s is one of perseverance, passion, and purpose ✅ Events like IHS Miami are critical for learning, connecting, and growing ✅ No matter where you start in hospitality, the sky is the limit 🌟Links & Resources:🌴 W South Beach🎟 Independent Hotel Show Miami – Register Here🎤 Rick Ueno – Speaker Profile Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com