Episode 49 - How to Use NPS Surveys for Your Bank & Credit Union

from Hit Record Podcast - FI GROW Solutions · host FI GROW Solutions

What is a NPS Survey? NPS stands for Net Promoter Score, and you survey your customers with this metric to measure the likelihood of retaining those customers. In this episode the FIGROW team discusses how to really leverage those survey results to help improve products and services for banks and credit unions

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This episode is 11 minutes long.

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This episode was published on May 17, 2023.

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