EPISODE · Jun 6, 2025 · 47 MIN
Episode 5 | Retention Is a Terrible Metric: From Engagement Theater to Real Results
from The Meg and Amy Show · host WRKdefined Podcast Network
The engagement numbers are in, and they're not great – but Amy and Meg argue we're measuring the wrong things entirely. In this episode, they challenge the obsession with retention, introduce the concept of "negative work," and make the case for why great managers are more crucial than ever in an AI-driven world. From bike shedding to leadership in crisis, this conversation will change how you think about what actually drives workplace success. Submit questions for future Leadership Corner segments to: [email protected] In this episode, Meg and Amy unpack: – Engagement survey results – Negative work – The importance of middle managers – Compassionate leadership Resources & Mentions Global Engagement Falls for the Second Time Since 2009 Lenny's Newsletter Retention Is a Terrible Metric Reads from Patty Azzarello: Rise | Move Connect with Meg and Amy Instagram LinkedIn Meg’s Website
What this episode covers
The engagement numbers are in, and they're not great – but Amy and Meg argue we're measuring the wrong things entirely. In this episode, they challenge the obsession with retention, introduce the concept of "negative work," and make the case for why great managers are more crucial than ever in an AI-driven world. From bike shedding to leadership in crisis, this conversation will change how you think about what actually drives workplace success. Submit questions for future Leadership Corner segments to: [email protected] In this episode, Meg and Amy unpack: – Engagement survey results – Negative work – The importance of middle managers – Compassionate leadership Resources & Mentions Global Engagement Falls for the Second Time Since 2009 Lenny's Newsletter Retention Is a Terrible Metric Reads from Patty Azzarello: Rise | Move Connect with Meg and Amy Instagram LinkedIn Meg’s Website
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Episode 5 | Retention Is a Terrible Metric: From Engagement Theater to Real Results
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