Episode 5: Thames Water in the Hot Seat

Lucy Tobin investigates the challenges facing Thames Water as the company comes under increasing scrutiny from customers, politicians and campaigners. From flooding and compensation disputes to rising bills, debt and sewage pollution, she examines why public trust has been eroded and puts tough questions directly to one of Thames Water's most senior executives about the future of the company and the river it serves. Hosted on Acast. See acast.com/privacy for more information.