Episode 5: The Second Sale: Why Retention is Your Real Growth Engine episode artwork

EPISODE · Mar 5, 2026 · 4 MIN

Episode 5: The Second Sale: Why Retention is Your Real Growth Engine

from The Leaky Bucket: Why Customers Disappear & How to Make Them Stay

It costs 5x more to find a new customer than to keep an old one. Callie breaks down the "Offer Ladder" and explains how to build a referral system that turns your existing bucket into a self-filling machine.

Episode metadata supplied by the publisher feed · Published Mar 5, 2026

Embed this episode

NOW PLAYING

Episode 5: The Second Sale: Why Retention is Your Real Growth Engine

0:00 4:57

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Leaky Bucket: Why Customers Disappear & How to Make Them Stay?

This episode is 4 minutes long.

When was this The Leaky Bucket: Why Customers Disappear & How to Make Them Stay episode published?

This episode was published on March 5, 2026.

Can I download this The Leaky Bucket: Why Customers Disappear & How to Make Them Stay episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!