Episode 5 : Why the DocuSign Era Is Over: The Power of Real Follow-Up (Featuring Carmen De Luca)

In this episode, Why the DocuSign Era Is Over: The Power of Real Follow-Up we sit down with Carmen De Luca, Director of Sales at Trico Homes, to talk about the skill everyone thinks they’ve mastered—until they realize they haven’t.Carmen breaks down why follow-up is still one of the most effective tools in sales, how timing shapes trust, and why we’re long past the days of relying on quick digital signatures to build genuine relationships. We dig into what today’s intense market demands from leaders, what it really takes to support your team, and why celebrating wins matters more than ever.Carmen also gives an inside look at what makes working at Trico such a standout experience, and how a strong culture fuels performance, connection, and resilience.If you’re in real estate, lending, or any sales-driven role, this conversation delivers insight, perspective, and the kind of honesty that can shift the way you show up.Find Carmen De Luca on Instagram: https://www.instagram.com/mrs.carmen.de.luca/Follow our Instagram so you never miss an episode: https://www.instagram.com/inspiredagents/Follow Renée Huse on Instagram: https://www.instagram.com/therealreneehuse/