Episode 57 - Customer Loyalty in Logistics

Answering YES to the question today is Martijn Smeets. Co-Founder of CargoClub.In this episode, we talk about:Challenges in customer loyalty in freight forwardingWhat we can learn from airline loyalty programsHow sustainability can be used as a strategic loyalty driverPlease enjoy my conversation with Martijn SmeetsThis podcast was powered by CargoClub. CargoClub is the leading platform for brand loyalty in logistics, empowering the sustainable journey. For more information, visit cargoclub.co.Thank you for listening to Does Logistics Matter. For more on trends and innovation in supply chain and logistics, visit our blog at www.logisticsmatter.comIf you want to be a guest on this podcast, please send an email to [email protected] This podcast was produced by Dimitry VleugelThe music is based on a sample by Ragaman and produced by Michael SpenglerFollow the podcast in your favourite podcast app, so you don’t miss new episodes. Hosted on Acast. See acast.com/privacy for more information.