EPISODE · Sep 11, 2019 · 12 MIN
Episode 58 - How to learn from emotional conversations
from Let's Talk About........With Nicky Perfect · host The Communication Coach
Every day we can learn from our conversations with others. In this episode Nicky describes a simple encounter with a customer, how the conversation didn't go quite according to plan and what she learnt.Resources & support (UK)Samaritans: 116 123 (free, 24/7)Shout: Text 85258 (free, 24/7)PAPYRUS HOPELINEUK (under 35s): 0800 068 4141 Explore more tools & training: 🌐 www.nickyperfect.com 🌐 www.thecommunicationcoach.co.uk
What this episode covers
Every day we can learn from our conversations with others. In this episode Nicky describes a simple encounter with a customer, how the conversation didn't go quite according to plan and what she learnt.Resources & support (UK)Samaritans: 116 123 (free, 24/7)Shout: Text 85258 (free, 24/7)PAPYRUS HOPELINEUK (under 35s): 0800 068 4141 Explore more tools & training: 🌐 www.nickyperfect.com 🌐 www.thecommunicationcoach.co.uk
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Episode 58 - How to learn from emotional conversations
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