Episode 584 - Accrual Intentions - Interview with Alexis Kingsbury

In this episode of The Soul of Enterprise, Ed Kless and Ron Baker speak with Alexis Kingsbury about a rather audacious experiment: running an entire accountancy practice staffed almost entirely by AI. The firm—Accrual Intentions—had eleven AI "team members" and one human: Alexis. What began as a curiosity about the real capabilities of AI quickly became something far more interesting. The AI team produced accounts, onboarded clients, and developed surprisingly human-like dynamics—personalities, accountability, even a kind of culture. But the experiment also ran into limits, particularly around compliance and professional judgment. The result is Kingsbury's new book, a fascinating mix of business experiment, comedy, and serious reflection on what AI actually means for professional services.