Episode 6: Defining AIOps with Heath Newburn

Episode 6 of the The Unplanned Show podcast, hosted by PagerDuty, titled "Episode 6: Defining AIOps with Heath Newburn" was published on November 14, 2023 and runs 40 minutes.

November 14, 2023 ·40m · The Unplanned Show

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Summary

“AIOps” is a term some love to hate, but what makes it useful? In this episode, Heath Newburn breaks down the three things to look for in an AIOps solution: reduce noise, create context, and reduce toil. He also explains the challenges with domain-specific approaches, versus domain-agnostic approaches to AIOps. But even within that approach, Heath warns of “gotchas” in rules “tech debt”, data formats, and overall long implementation times. https://youtu.be/mzaqO-lOIfs Find the full show notes at: https://www.pagerduty.com/resources/podcast/

Episode Description

“AIOps” is a term some love to hate, but what makes it useful? In this episode, Heath Newburn breaks down the three things to look for in an AIOps solution: reduce noise, create context, and reduce toil. He also explains the challenges with domain-specific approaches, versus domain-agnostic approaches to AIOps. But even within that approach, Heath warns of “gotchas” in rules “tech debt”, data formats, and overall long implementation times.

https://youtu.be/mzaqO-lOIfs

Find the full show notes at: https://www.pagerduty.com/resources/podcast/

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