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Episode 6: Defining AIOps with Heath Newburn episode artwork

EPISODE · Nov 14, 2023 · 40 MIN

Episode 6: Defining AIOps with Heath Newburn

from The Unplanned Show · host PagerDuty

“AIOps” is a term some love to hate, but what makes it useful? In this episode, Heath Newburn breaks down the three things to look for in an AIOps solution: reduce noise, create context, and reduce toil. He also explains the challenges with domain-specific approaches, versus domain-agnostic approaches to AIOps. But even within that approach, Heath warns of “gotchas” in rules “tech debt”, data formats, and overall long implementation times.  https://youtu.be/mzaqO-lOIfs Find the full show notes at: https://www.pagerduty.com/resources/podcast/

What this episode covers

“AIOps” is a term some love to hate, but what makes it useful? In this episode, Heath Newburn breaks down the three things to look for in an AIOps solution: reduce noise, create context, and reduce toil. He also explains the challenges with domain-specific approaches, versus domain-agnostic approaches to AIOps. But even within that approach, Heath warns of “gotchas” in rules “tech debt”, data formats, and overall long implementation times.  https://youtu.be/mzaqO-lOIfs Find the full show notes at: https://www.pagerduty.com/resources/podcast/

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Episode 6: Defining AIOps with Heath Newburn

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This episode is 40 minutes long.

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This episode was published on November 14, 2023.

What is this episode about?

“AIOps” is a term some love to hate, but what makes it useful? In this episode, Heath Newburn breaks down the three things to look for in an AIOps solution: reduce noise, create context, and reduce toil. He also explains the challenges with...

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