Episode 6 | Does Technology Help or Hurt Trust?

Welcome back to the TrustBuilder Podcast, where we wrestle with the critical intersection of trust and modern organizational life. In this episode, hosts Brad Williams, Scott Linklater, and Morgan Hartanov dive deep into a hot-button issue: Can technology help or hurt building trust? The discussion tackles the burning question: Does remote work make it harder to trust each other? We explore how limited interactions in remote settings can lead to suspicion and the erosion of trust, offering a cautionary tale and discussing the power of intentional on-sites. We also explore whether leaders are outsourcing trust to systems (like CRM, AI, and apps) and the critical difference between the convenience of technology and the vital, human need for authentic connection. If you’re a leader, a remote worker, or just curious about how trust functions in the digital age, this raw, unscripted conversation is for you.