Episode 6: First Impressions & Final Impacts: The Power of Two-Way Relationships

In this episode, Steve and Peggy Constantino explore why authentic relationships are the essential foundation of family engagement. They challenge the idea that simply "sending information" is enough, highlighting the critical difference between basic communication and true engagement.Highlights in this episode include the power of the first impression and how a school’s immediate response to a family’s outreach can either solidify a partnership or dismantle trust. Peggy also shares a powerful personal story of a student who had never received a positive call home—and how one intentional, celebratory phone call fundamentally changed that student’s future. Also included is a discussion on why schools must prioritize two-way relationships to see real gains in student success.