EPISODE · Jan 16, 2024 · 55 MIN
Episode 6. Genevieve Bauer-COO, MAXX Properties
from The Multifamily Hangout · host The Multifamily Hangout
Welcome back to another episode of the Multifamily Hangout! In this episode, we're joined by Gen Bauer, Chief Operating Officer for Max Properties.Highlights:Gen's Multifamily Journey: Gen takes us on her multifamily journey, from dreaming of sports operations to excelling in property management. Gain insights into her diverse experiences, including military housing and value-add projects.Industry Changes & Trends: Explore significant industry shifts over the past five years, with a focus on COVID-19's impact, resident expectations, user experience, and the critical aspect of reputation management.Leadership & Technology: Gen shares her thoughts on the qualities of a successful leader and delves into the evolving role of technology in property management. Discover the challenges of tech overload and the importance of end-user representation.2024 Focus & Goals: Get a sneak peek into Gen's priorities for 2024, emphasizing retention, upcoming employee initiatives, and key performance indicators with a focus on ROI.Business Analytics, Market Challenges, & Maintenance: Gen discusses the excitement of implementing business analytics, challenges in high-supply areas, and the pivotal role of maintenance in controlling expenses.Career Development & Entryway Project: Insights into promoting RPM careers, supporting workforce development, and Gen's involvement in the Entryway project, providing stability and training for those in precarious housing situations.Influential Figures & Leadership Lessons: Gen acknowledges influential figures in her life, including her mother and former boss Angelo Pimpus. Gain valuable leadership lessons, emphasizing creating an environment for ideas and continuous learning.
What this episode covers
Welcome back to another episode of the Multifamily Hangout! In this episode, we're joined by Gen Bauer, Chief Operating Officer for Max Properties.Highlights:Gen's Multifamily Journey: Gen takes us on her multifamily journey, from dreaming of sports operations to excelling in property management. Gain insights into her diverse experiences, including military housing and value-add projects.Industry Changes & Trends: Explore significant industry shifts over the past five years, with a focus on COVID-19's impact, resident expectations, user experience, and the critical aspect of reputation management.Leadership & Technology: Gen shares her thoughts on the qualities of a successful leader and delves into the evolving role of technology in property management. Discover the challenges of tech overload and the importance of end-user representation.2024 Focus & Goals: Get a sneak peek into Gen's priorities for 2024, emphasizing retention, upcoming employee initiatives, and key performance indicators with a focus on ROI.Business Analytics, Market Challenges, & Maintenance: Gen discusses the excitement of implementing business analytics, challenges in high-supply areas, and the pivotal role of maintenance in controlling expenses.Career Development & Entryway Project: Insights into promoting RPM careers, supporting workforce development, and Gen's involvement in the Entryway project, providing stability and training for those in precarious housing situations.Influential Figures & Leadership Lessons: Gen acknowledges influential figures in her life, including her mother and former boss Angelo Pimpus. Gain valuable leadership lessons, emphasizing creating an environment for ideas and continuous learning.
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Episode 6. Genevieve Bauer-COO, MAXX Properties
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