Episode 6: Q5....My supervisor, or someone at work, seems to care about me as a person

In episode six of 'To the Core,' the importance of caring in the workplace is discussed, with a focus on the Gallup employee engagement Q5 survey question, 'Does my supervisor or someone at work seem to care about me as a person?' This element of engagement plays a crucial role in creating a positive employee experience, which in turn leads to a great customer experience. Caring is deeply ingrained in the core values of the organization, and is a determining factor in hiring and promotion decisions. The podcast highlights Gallup's research showing that employees leave companies not because of the organization itself, but because of their managers and supervisors. Great managers prioritize understanding and appreciating each employee's unique strengths and needs. Building a caring work environment involves creating a sense of safety and support, fostering cooperation among team members, and listening actively. Additionally, the podcast provides practical tips for both managers and employees to cultivate a caring culture.