Episode 6: TMI - When Customers Overshare

In this episode, we're talking about oversharing — specifically the kind that happens in restaurants, at counters, and in places where someone is legally required to be polite to you.From customers announcing their urgent bathroom needs, to casually dropping life-altering information like divorces, affairs, and medical details mid-order, this episode explores why some people treat service workers like unwilling therapists… or confession booths.We break down why this behavior is wildly inappropriate, why it happens so often, and how being trapped behind a smile and a name tag turns workers into emotional dumping grounds. It's awkward, it's invasive, and somehow it's always said right before you ask, "Would you like fries with that?"In this episode:The psychology behind why customers overshare with service workersIs this behavior acceptable? (Spoiler: I don't think so)The question for other servers and bartenders: do you think this is okay?Why oversharing goes both ways — servers shouldn't do it eitherIf you've ever been forced to respond to way too much information with "Oh… okay 😊," this one will feel painfully familiar.Perfect for current and former service workers, anyone who's been trapped in an awkward customer conversation, or people who want to understand what really happens behind the counter.Don't forget to tip your favorite waitress!  Click on the link to help out the podcast:  https://buymeacoffee.com/bitterwaitress Support the show