Episode #60 How to Handle Refund Requests

In this episode Rachel covers: - How to Handle Refund Requests - What it Means when someone asks for a refund - How to De-escalate a Situation - and how she gave someone a refund even though they didn't ask for one. As usual, Rachel gives you the real, no BS talk about the ins and outs of running a business online. Connect with Rachel on Instagram at instagram.com/girlconfident Get on the waitlist for her Faith Activated: Journaling Experiment at www.rachelluna.biz/faith