Episode 62 - Craig Susser: What Most Restaurants Get Wrong

from Restaurant Misfits · host Brett Linkletter

This is the episode I'll be recommending to every restaurant owner I talk to this year.I sat down with Craig Susser, founder of Craig's Restaurant in LA and Nashville. 35 years in the industry. Waiter, bartender, maitre d' for 22 years, and now one of the most respected names in fine dining. This guy has seen it all. Craig gets brutally transparent about what it actually takes to survive and scale in this business right now — margins, labor costs, the online review nightmare, what hospitality really means, and why most operators are one bad decision away from losing the regulars they worked years to build.This isn't theory. This is someone who's been in the trenches for three decades and figured out what works.🍽️ Learn more about how to scale your restaurant through Dineline’s done-for-you marketing program: https://dineline.co/growth/watch/Youtube

Episode metadata supplied by the publisher feed · Published Jun 24, 2026

Embed this episode

Attribution link and audio player

What this episode covers

Distinct summary based on available episode metadata or transcript content.

Ready to play

Episode 62 - Craig Susser: What Most Restaurants Get Wrong

0:00 1:30:24

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Peddlin' Pork with Patti’s Ann Martin A podcast dedicated to honoring the everyday challenges and triumphs of life in the restaurant industry at Patti’s 1880’s Settlement. See acast.com/privacy for privacy and opt-out information. Chef’s Recipe Spotlight Chef Jessica Anne Formicola A short daily podcast featuring easy, approachable recipes for every home cook. Chef Jessica Anne Formicola of the Emmy-nominated Show Plate It!, cookbook author and Le Cordon Bleu Certified recipe developer, shares why the recipe is important to her and tips and tricks for preparing it. She follows her 5 S philosophy of using salt, spices, sauces, substitutions and the sense to create restaurant quality dishes in a home kitchen. See her work in Parade Magazine, Better Homes & Gardens, Mashed, tasting Table and The Daily Meal Food + Travel and more! Additionally, she is a mom and wife residing in Baltimore, Maryland where she is passionate about supporting the local food community. ChatGTM: Revolutionizing Restaurant Tech & Go-To-Market Strategies Michael Beck Welcome to ChatGTM by Ink Tank GTM, where tech innovation, strategic clarity, and caffeine-fueled chaos collide.Hosted by the dynamic duo of Michael Beck and Chad Horn, this isn’t just a podcast. It’s a pressure cooker for big ideas and practical genius. Michael is a human brainstorm in sneakers, equal parts espresso and electric current. Chad is the philosophical anchor, the strategist who makes sure the rocket ship remembers gravity.They don’t just talk shop. They crack open the engine room of business, startups, restaurants, retail, all of it and tinker until it hums. From AI-powered ordering systems to the operational alchemy that turns good ideas into great companies, this is where high-octane vision meets real-world execution.Guests? Imagine if Elon Musk and Anthony Bourdain had a dinner party. Bold thinkers, mad geniuses, and pragmatic disruptors drop in to turn conventional wisdom inside out with a wink and a war story.If you're a founder chasing scale, a builder breaking Generally About Food Wes & Jenn Restaurant Reviews, home cooking tips, and more from the Hudson Valley, to the Northeast, and beyond!

Frequently Asked Questions

How long is this episode of Restaurant Misfits?

This episode is 1 hour and 30 minutes long.

When was this Restaurant Misfits episode published?

This episode was published on June 24, 2026.

Can I download this Restaurant Misfits episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!