Episode 62: Rough is Enough - MSP Chat

What this episode covers

Erick and Rich discuss Atera’s agentic AI RMM feature and how to avoid burning out your technicians. Then they’re joined by Nigel Moore of The Tech Tribe for an insider’s look at trends and opportunities this year in managed services. And finally, one last thing: The criminal consequences of today’s sky-high egg prices. Discussed in this episode:Has Atera Gone Full Agentic?The Tech Tribe home pageInformation about ScaleCon 2025Book by Nigel Moore: Package, Price, Profit: The Essential Guide to Packaging and Pricing Your MSP PlansThe heist of 100,000 eggs in Pennsylvania becomes a whodunit that police have yet to crack

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Frequently Asked Questions

How long is this episode of MSP Chat?

This episode is 1 hour and 11 minutes long.

When was this MSP Chat episode published?

This episode was published on February 14, 2025.

What is this episode about?

Erick and Rich discuss Atera’s agentic AI RMM feature and how to avoid burning out your technicians. Then they’re joined by Nigel Moore of The Tech Tribe for an insider’s look at trends and opportunities this year in managed services. And finally,...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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