Episode 64: FI's & the latest, greatest new word: Figital

Figital. It's one of the latest, greatest buzz words out there. And it seems the definition is a bit…well…fluid. So, how does "figital" apply to banks and credit unions? Glad you asked! Jamie Cosgrove- Head of Financial Services at Podium joins us this week on CRMNEXT's Banking on Experience for an open dialogue on every FI's favorite new word. Topics we covered include: Defining Figital + why Jamie's passionate about it Meeting ever-changing customer & member expectations Keeping up with the times: how banks & credit unions are doing The role of Digital Innovation Figital Challenges and how FIs are solving them Stay in touch with Banking on Experience by listening on Apple Podcasts, Spotify, or our website. Listening on a desktop & can't see the links? Just search for Banking on Experience in your favorite podcast player.