Episode 65 - 'Fun with Flags' with Sarah Liddon, Nationwide.

from Money Advice Trust · host Money Advice Trust

Is a vulnerability flag just a piece of data in a company system, or a lifeline that could change a customer’s world? As Sarah Liddon from Nationwide explains, behind every vulnerability flag lies a delicate balance of precision and compassion, reflected in Nationwide’s redesigned approach to ensure that every digital marker can lead to an effective and empathetic response.

Episode metadata supplied by the publisher feed · Published May 6, 2026

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Episode 65 - 'Fun with Flags' with Sarah Liddon, Nationwide.

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