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Episode #7 - CCX Tech, Stacking The Deck In Your Favor episode artwork

Sep 13, 2020 30 min

Episode #7 - CCX Tech, Stacking The Deck In Your Favor

from Talking CX Hosted by talkingcx

Whether in design of the experience, delivery of the experience or measurement of the experience no experience today happens without technology. Your Design, Delivery, Management and Measurement Tech Stack is a critical segment of your enterprise technology architecture. Find related resources here

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The CX Tech Stack (the elements of your Enterprise Tech Stack that enables Customer Experience) is a key part of efficiently and effectively designing, delivering and measuring and improving CX, especially at Scale. Resources Your CX Tech Stack Is Critical To Delivering CX ROI & Results

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Episode #7 - CCX Tech, Stacking The Deck In Your Favor

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The Course Mentors Podcast The Course Mentors Hey there, future course creator! Ever feel like turning your know-how into an online course is like trying to solve a Rubik's cube blindfolded? Well, grab your headphones because "The Course Mentors Podcast" is here to be your secret weapon! Meet Aimee and Odette (that's us!), your new best friends in the course creation world. We've been in the trenches for over a decade, and for the last five years, we've been rocking the online course space. Now we're here to spill all our secrets in bite-sized, 15-20 minute episodes that'll fit perfectly in your coffee breaks. No fluff, no filler - just real, actionable advice that'll take you from "um, what's a landing page?" to "holy moly, I just hit six figures!". We're talking everything from crafting your course to marketing it like a pro and building a business that'll have you pinching yourself. Whether you're dreaming of ditching the 9-to-5 grind, adding a sweet extra income str The Future Of Work Collective Podcast Lucy Mundy Work isn't working anymore. The dissatisfaction people felt with the modern workplace was exacerbated by the pandemic, and nobody wants to be worse off after enjoying new freedoms and flexibilities. But bosses want people back in the office. Workers are striking for fairer conditions. Trust in staff is at an all time low. Economic pressures are in danger of pushing diversity, equity, and inclusion down the employment agenda. Bullying and stress are rife. We can't carry on like this. We need your help. Whether you're a cashier in Blackburn, an HR manager in Thurrock, or a farmer on Shetland - we need to listen to everyone about what the future of work should look like. This is a collective of people from different backgrounds, some of whom are experts in talking about work, and all of whom care about finding positive solutions. On our podcast, we discuss how we take action now to make work better for everyone.

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This episode is 30 minutes long.

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This episode was published on September 13, 2020.

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