Episode 7: Operational Challenges & Creative Solutions with Trina Miller

In this episode of Closing Market Weekly, Phillip Hogan highlights Trina Miller—our Notary of the Month from Southwest Virginia. With a career that began in social work and transitioned into notary signing, Trina has completed over 1,700 signings since 2017 while building a reputation for precision, reliability, and problem-solving. Phillip and Trina dig into the daily realities of managing multiple signings in rural areas—from planning efficient travel routes to handling limited cell service and navigating mountain roads. Trina shares stories of perseverance, including midnight signings, creative map hacks, and the importance of preparing documents the night before. They also cover lessons from mistakes (like leaving a check behind), why routines and presentation matter at the table, and how flexibility often wins repeat business. Trina’s advice for newer notaries is simple but powerful: combine creativity with consistency, and never underestimate the value of preparation. Tune in now to learn how an experienced notary tackles operational hurdles, maintains high standards, and closes deals even in the toughest conditions. Highlights of the episode: 00:55 – Guest intro: Notary of the Month, Trina Miller 02:20 – 1,700 signings since 2017 03:45 – First closing mistake 05:25 – Routine and preparation 06:25 – Paper vs. digital preference 07:00 – What’s overrated in the industry 08:20 – Operational challenges 10:00 – Midnight signing in the National Forest 12:30 – Advice for new notaries 14:20 – Entrepreneurial lessons 15:30 – How to contact Trina Connect with Guest: Email: [email protected] #NotaryLife #RealEstateClosings #SigningAgent #OperationalChallenges #ClosingSuccess #NotaryTips #RuralBusiness