Episode 7: Vanessa Callison-Burch, The Many Faces of Grief Support – How Help Texts makes a difference

Vanessa Callison-Burch - The Many Faces of Grief Support – How Help Texts makes a difference Help Texts is an online text messaging grief support tool created by its Founder, Emma Payne, after her spouse died by suicide and she saw how many around her simply didn’t know how to offer support.  Though originally focused on supporting grief because of a death, Vanessa shares how Help Texts has intentionally set about providing this unique means of support to not only a griever, but those supporting them.    Recognizing there are many forms of grief, learn how Help Texts accesses their own expert professional advisory team to craft meaningful and valuable messages of support – that are personal and valuable; and how their support has now expanded to pregnancy loss, pet loss, healthcare providers, caregivers, plus wellness and resilience. The Help Texts team lives at the intersection of technology and mental health and is on a mission to make expert text support accessible for all.     ABOUT VANESSA CALLISON-BURCH: Vanessa Callison-Burch is Head of Product – Help Texts Vanessa is a Silicon Valley product manager with the heart of a hospice volunteer. As a leader on Facebook’s Compassion team, she was the product manager responsible for shaping how Facebook cares for the accounts of people who have passed away. She has a BA from Stanford University and additionally graduated from Upaya Zen Center’s Buddhist chaplaincy training program with a focus in end-of-life care. Vanessa is excited to continue to explore the intersection of technology and compassion by supporting the Help Texts team as head of product.   Access Help Texts through the Death Doula Network International Community with $10 savings at: https://helptexts.com/ddnint   ____ LEARN ABOUT DEATH DOULA NETWORK INTERNATIONAL Contact us at [email protected] for any feedback or suggestions on podcast guests or topics. Music provided by Dee Flat and the Benz, used with permission.