Episode 7 - What Org Charts Don't Show

What this episode covers

For our next episode, we have a very special guest, Marlinda Galapon. Marlinda is an Automations & AI Specialist at Figma, with a background leading CX, AI, and automation strategy at Zendesk, Adobe, and Salesforce. She brings a strategic lens to AI adoption, systems design, and customer experience, helping teams operationalize LLMs, improve support efficiency, and design workflows that scale.About the hosts:Sara Barber is a UX Designer at Arizona State University, specializing in accessibility. With five years of experience crafting intuitive and exciting designs, Sara has experience scaling solutions from startups to service organizations and larger institutions. Sara co-hosts the Designed Minds Podcast and serves on the Out in Tech UIUX chapter leadership team. Sara also loves self-publishing zines and co-founded Bisbee Zine Fest!Moyai Fujimura is a product designer specializing in design systems. Coming from a non-traditional path into design, she values shared learning and vulnerability. As a co-host of the Designed Minds podcast and community organizer, she aims to create spaces where designers can share openly, connect authentically, and grow together.

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Frequently Asked Questions

How long is this episode of Designed Minds?

This episode is 35 minutes long.

When was this Designed Minds episode published?

This episode was published on October 23, 2025.

What is this episode about?

For our next episode, we have a very special guest, Marlinda Galapon. Marlinda is an Automations & AI Specialist at Figma, with a background leading CX, AI, and automation strategy at Zendesk, Adobe, and Salesforce. She brings a strategic lens to AI...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Designed Minds episode?

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