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Episode 74: No Timmies Allowed

Erick and Rich discuss efforts by Kaseya and Syncro to eliminate the seams between “seamlessly integrated” products by fusing them all into one solution, as well as strategic, non-salesy ways to upsell your clients. Then they take you live to the...

Episode 74 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 74: No Timmies Allowed" was published on May 9, 2025 and runs 82 minutes.

May 9, 2025 ·82m · MSP Chat

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Erick and Rich discuss efforts by Kaseya and Syncro to eliminate the seams between “seamlessly integrated” products by fusing them all into one solution, as well as strategic, non-salesy ways to upsell your clients. Then they take you live to the panel session they co-moderated at this year’s IT Glue GlueXperience event in Las Vegas in which three MSPs shared their hard-earned growth and success tips. And finally, one last thing: Why Australians are better off eating sausages on election day than understanding how they’re made. Discussed in this episode:Death to SeamsHow the democracy sausage, a polling day snack, became Australia’s election symbol

Erick and Rich discuss efforts by Kaseya and Syncro to eliminate the seams between “seamlessly integrated” products by fusing them all into one solution, as well as strategic, non-salesy ways to upsell your clients. Then they take you live to the panel session they co-moderated at this year’s IT Glue GlueXperience event in Las Vegas in which three MSPs shared their hard-earned growth and success tips. And finally, one last thing: Why Australians are better off eating sausages on election day than understanding how they’re made. 

Discussed in this episode:
Death to Seams
How the democracy sausage, a polling day snack, became Australia’s election symbol

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