Episode 77: 75 Days of Uptime - MSP Chat

What this episode covers

Erick and Rich ponder the tradeoffs of using an all-inclusive managed services platform versus going with best of breed as well as techniques for migrating managed service clients to a standardized services stack. Then they’re joined by Yoav Susz, general manager for the U.S. at Atera, to discuss Atera Autopilot, a fully autonomous AI-powered help desk tool now in general availability. And finally, one last thing: a look at Internet Roadtrip, the world’s slowest massive multiplayer online game. Discussed in this episode:In Defense of SeamsAtera Autopilot is (Almost Eerily) LiveThousands of people have embarked on a virtual road trip via Google Street View

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Frequently Asked Questions

How long is this episode of MSP Chat?

This episode is 1 hour and 15 minutes long.

When was this MSP Chat episode published?

This episode was published on May 30, 2025.

What is this episode about?

Erick and Rich ponder the tradeoffs of using an all-inclusive managed services platform versus going with best of breed as well as techniques for migrating managed service clients to a standardized services stack. Then they’re joined by Yoav Susz,...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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