Episode 78: The Holy Triangle - MSP Chat

What this episode covers

Speaking just after this week’s ConnectWise IT Nation Secure event, Erick and Rich discuss the simplified new ConnectWise Pro subscription plan and best practices for optimizing your client agreements before an exit. Then they’re joined by John Pagliuca, president and CEO of N-able, and Mike Adler, N-able’s chief technology and product officer, for a discussion about why N-able believes MSPs should invest in XDR and MDR solutions rather than SIEM systems of the kind recently introduced by ConnectWise and Kaseya. And finally, one last thing: A woman in Australia who did 7,079 pull-ups in 24 hours. Discussed in this episode:ConnectWise Launches PSA Powered by Asio and ConnectWise Pro at IT Nation Secure 2025Australian woman completes 7,079 pull-ups in 24 hours

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Frequently Asked Questions

How long is this episode of MSP Chat?

This episode is 1 hour and 3 minutes long.

When was this MSP Chat episode published?

This episode was published on June 6, 2025.

What is this episode about?

Speaking just after this week’s ConnectWise IT Nation Secure event, Erick and Rich discuss the simplified new ConnectWise Pro subscription plan and best practices for optimizing your client agreements before an exit. Then they’re joined by John...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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